IdeaTango's Privacy Policy IdeaTango's goal is for our customers to have the best possible experience. As part of your experience, we want you to feel confident that we will respect your privacy: We will protect the confidentiality not only of the information you provide to us, but also the information you obtain using the IdeaTango web site.
This Privacy Policy is designed to accomplish four objectives: - Tell you what information we do and do not collect; Tell you what we will and will not do with the information we do collect; Tell you how we protect the information we collect; and
- Tell you what choices you have about your information and how to contact us if you have any questions, concerns or special requirements.
IdeaTango provides its web site as an aid to everyone who is interested in ideas, inventions, intellectual property, patents, patent applications, and related content.
IdeaTango's sole purpose in operating the web site is to provide an online bulletin board related to the content. IdeaTango never has, and never will "mine" the search strings submitted by users to our site for any reason. IdeaTango has never sold any customer information to any third party, nor will we ever do so. We will continue to do everything in our power to protect the privacy of our customers' data. We collect only the information we need to improve the quality and usefulness of our services to our users. As part of its Privacy Policy, IdeaTango complies with the Principles set forth in the U.S.-E.U. Safe Harbor Agreement concerning privacy standards. - What Information We Collect
We collect the name, address, e-mail address and other personal information on each of our users as part of the registration process. This enables our users to access our web site minimizing repetitive data entry and enhancing the security of our site. This information is used to communicate with our users about changes, new services, etc. In addition, we will aggregate personal information into demographic data about our users to enable IdeaTango to provide the most relevant and valuable services to our user community.
We also keep records of e-mails to our customer service center. We do this to make sure the problems and issues you bring to our attention are resolved promptly and correctly.
- What We Do With the Information We Collect
We use your information only for the operation of our web site, and to allow communication between registered users. In order for our site to function properly and fulfill its mission of helping registered members, a high level of contact information is made available between users (name, phone number, email, country, state, and city). Other personal user information is never used for any purpose other than registration, log-in, billing, and order tracking. In addition, we do not make your information available to any non-registered third parties. For example, we do not provide our customer lists to other businesses or service providers that are not part of our online community.
- Security
The IdeaTango web site has been designed with your needs for privacy and security in mind. All payments are processed through a third-party provider that ensures payment information is processed in a highly secure and confidential manner.
We use Secure Sockets Layer (SSL) software, for all e-commerce transactions and for all users under a subscription plan, to protect the confidentiality of your personal and transaction information. SSL uses an encryption process to avoid unauthorized access or copying of information across the Internet. To learn more about SSL, follow this link to http://www.ssl.com. We store sensitive fields of personal data, such as credit card numbers, only in an encrypted form in our database.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our user's information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing, accounts receivable or customer service representatives) are granted access to personally identifiable information. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
Other Sites
This site contains information from, and links to, other web sites. While we make every effort to ensure that these websites offer high-quality information IdeaTango cannot be responsible for the privacy practices or the content of these other web sites.
- Accessing My Information
Choice
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications at any time by selecting the “opt out” link embedded in our materials, changing preferences in the account management, replying to unsubscribe in the subject line in the email, contacting us by email through our contact form, or in writing at IdeaTango LLC, Attn: Customer Support, 6427 Ravendale Ln., Dallas, TX 75206, USA.
Correction/Updating Personal Information
If your personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we provide a way to correct, update or remove that user's personal data provided to us. This can be done at the account management page, by contacting us by email through our contact form, or in writing at IdeaTango LLC, Attn: Customer Support, 6427 Ravendale Ln., Dallas, TX 75206, USA.
Notification of Changes
If we need to update our privacy policy, we will post those changes on our web-site, or notify our users by other means, so our users are always aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will provide our users with a choice as to how their information will be used.
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